Enhancing Public Health Program Efficiency Through HyperAutomation Innovation
Company Overview
Georgia State University (GSU) is a leading public research institution, ranked among the top 10 in the nation by enrollment. Serving over 54,000 students and employing more than 5,000 staff, GSU offers over 250 degree programs across 100+ fields of study through 10 academic schools and colleges. As an R1 Doctoral University, GSU is renowned for its extensive research and academic rigor.
The university's Department of Public Health manages a well-established program designed to support children from low-income, at-risk families. This evidence-based, behavioral parenting program is implemented widely across public health departments, child welfare systems, early intervention programs, and criminal justice systems, serving thousands of families across 29 U.S. states and seven international locations.
The Challenge
Despite its decades of success, the program's legacy systems, built 25 years ago, could no longer handle the growing complexity of users' needs. Previous attempts to modernize the system had failed, leaving the program with the following key challenges:
Legacy systems unable to handle growing complexity
Failed previous modernization attempts
Credibility issues affecting program reputation
Agencies implementing their own solutions
300% budget overrun
The client needed an integrated solution to overcome these silos, streamline training program processes, and provide real-time insights without heavy development costs.
The Solution
After working through multiple options, GSU chose Stackyon's Hyper Automation Hub to modernize the legacy system. The cloud-native platform offered several key advantages:
Key Objectives For The Transformation Included:
Minimizing upfront capital investment through a configuration-based model.
Reduced vendor reliance and enhanced Client Enablement
Enabling Straight-Through Processing (STP) to streamline operations across the value chain.
Results & Impact
The implementation of Stackyon's low-code platform led to a dramatic improvement in the client's training program operations:
Faster Implementation
The average time to implement participant change requests dropped from 5 months to just 4 days.
Cost Savings
One license feeding multiple workflows, the CapEx reduced by over 55%, and ongoing support and maintenance costs dropped by 70%.
Operational Efficiency
Onboarding and operationalizing the stakeholders such as agencies, care givers, families was improved by 60% or more.
Increased Adoption
Participant satisfaction improved significantly, leading to the program's expansion across additional agencies, states, and countries.
Conclusion
By leveraging Stackyon's Hyper Automation Platform, GSU successfully transformed their legacy system, enhancing operational efficiency, reducing costs, and expanding the reach and impact of their training programs.
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